Chicago Public Schools Names Jadine Chou New Chief Safety and Security Officer 

Appointment will complement District’s efforts to improve school climates


November 16, 2011


Jadine Chou, an experienced executive in safety and security operations and most recently Senior Vice President, Asset Management/Traditional Portfolio at the Chicago Housing Authority, has accepted the position of Chief Safety and Security Officer for Chicago Public Schools. Her appointment will be presented to the Chicago Board of Education for final approval at its regular meeting on November 16. Interim director, Steve Glombicki, a retired Chicago police officer who was on the force for 42 years, will remain on board as Deputy Director.


“The safety and security of our students is a critical component to creating an environment that will help boost student achievement and prepare our children to be college and career ready.  We need someone in this position who possesses a unique set of skills, experience and relationships that can help provide a safe environment for every child and staff in every school. Jadine’s useful mix of public and private sector experience in working with communities and stakeholders where we teach our children every day made her a perfect fit for this position,” said CPS CEO Jean-Claude Brizard. “We are excited that she will be joining our team and working to transform our approach to safety and security in a comprehensive and holistic way. I also want to thank Steve Glombicki for steeping his service as Interim Director while we conducted this search.”


Chou held a variety of positions at CHA after joining the agency in 2007, overseeing daily operations for more than 17,000 public housing units across several portfolios of properties and implementing safety and security strategies across the organization that led to a 20% reduction in serious crime incidents. Among her accomplishments in the area of safety and security:


  • Implemented CHA’s Camera Initiative across all CHA Public Housing sites. Secured $23 million in ARRA stimulus funding for the installation of 2,700 cameras for CHA.  To date, CHA cameras have captured more than 300 incidents that have resulted in either lease violations or arrests of the perpetrators.  


  • Partnered with Chicago Police Department and private security to develop “coordinated response” protocols to optimize the effectiveness of the new CHA cameras.  Identified and monitored prioritized hotspots in order to allow CPD and security to quickly intervene on negative activity to pre-empt more serious incidents.


  • Implemented a new arrest notification process.  By receiving daily arrest reports from CPD, CHA implemented an automatic notification process by which all residents tied to an arrestee will receive a letter notifying them of a pending potential lease violation.


In her new role, Chou will oversee all aspects of student and school safety and security. She will be responsible for:

  • Building effective and productive relationships with key internal and external stakeholders, especially the Chicago Police Department and community organizations to ensure the safety of students and staff.
  • Analyzing current safety and security needs for all schools and administrative facilities, developing and executing plans for addressing any gaps or identify potential opportunities for improvement.
  • Partnering with school leaders to identify and ensure that all of their safety and security needs are addressed, including deployment of personnel and equipment to support those needs.


“I am excited about the opportunity to have a positive impact on the lives of students and school communities throughout the city,” Chou said. “Students in every neighborhood deserve excellent schools, and one important component of achieving this excellence is a school atmosphere where children feel safe and can thrive. I look forward to collaborating with our staff, parents, principals, students, CPD and community stakeholders, as school safety is everyone’s responsibility.”


Ms. Chous appointment as security director for Chicago Public Schools is well-deserved, said Commander Christopher Kennedy, 1st police district, Chicago Police department. I have no doubt she will display the same level of focus and drive which made her an outstanding partner in working with her at the CHA.


Chou’s appointment is recognition by CPS that school safety is based significantly on the specific needs and expectations inside of a school, and ensuring that each school promotes a climate that is conducive to teaching and learning.


In addition to promoting a better climate, the District must offer instruction that is engaging, that prepares them for college and career in the 21st century, that creates classrooms where adults and students work together to build and apply knowledge, and where staff is prepared to address the challenges some students face in an urban environment. The District also must provide appropriate interventions for students who are exposed to trauma and violence in the community or at home.


To these ends, the District has been engaged in a large-scale training program with staffs at schools throughout the city.  Teachers are the primary point of contact with students and we know that learning is facilitated when students feel as if adults care about them. Often, children who are not engaged or who do not feel safe and engaged when in a school or classroom will not come to school; it is thus important to create an appropriate climate inside of schools that promotes growth and development, and nurtures learning.


Further, the Student Code of Conduct was revised earlier this year to emphasize positive behavior and encourage all staff to pro-actively redirect student behavior for minor infractions in ways that provide a learning experience for the students. The Code emphasizes that staff should have high expectations for student success, should build positive relationships with students and teach students how to behave successfully in all school settings (classrooms, the cafeteria, hallways, bathrooms).


The Code has added options for restorative justice for many categories of infractions. The District is also maintaining a regular dialogue with various stakeholders and interest groups on the issue of applying restorative justice measures in cases of misconduct.


“Creating safe school climates comes from a multi-faceted approach. With Jadine’s appointment and an increased emphasis on setting and supporting expectations for proper behavior within schools, we can achieve that goal,” Brizard said.


About Jadine Chou

Ms. Chou joined the Chicago Housing Authority in 2007 as a Portfolio Executive for the Senior Portfolio.  This role expanded when she was promoted to Director of Asset Management for the Traditional Portfolio, overseeing the Senior, Family and Scattered Sites Portfolios.  In 2010, she was promoted to her most recent role, Senior Vice-President, Asset Management.


Ms. Chou brings extensive experience she gained from working in the private sector.  Prior to joining CHA, Ms. Chou held executive level management positions at Fortune 500 companies including Kraft Foods, Motorola and SBC Communications (currently known as AT & T) where she specialized in areas such as operations, marketing and customer service.


Ms. Chou earned a Bachelor’s Degree of Science in Chemical Engineering from Northwestern University.  She also holds a Master’s of Business Administration degree from the University of Chicago Booth School of Business.


About CPS

Chicago Public Schools serves 405,000 students in 675 schools. It is the nation’s third-largest school district.


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