Parents' Rights

SOPPA allows you to see which operators use your student’s covered information. Before any third-party software is used in CPS, we formalize an agreement with an operator that ensures they understand rules governing student data privacy and protection. Under SOPPA, these agreements are public documents, meaning they are available for you to view. Find more information about operator agreements at the Vendor and Contracts page, where you can see what covered information is shared under the agreement.

SOPPA allows you to receive a copy of the covered information an operator has collected for your student. You may request an electronic or paper copy of the covered information. To request a copy, complete a SOPPA Request Form for the covered information that includes:

• Parent name
• Parent signature
• Parent address
• Parent phone number
• Student name
• School name
• Request date 

You will also be asked to provide proof of identity and relationship to the student at the school before accessing the information. Requests for covered information are limited to one per quarter.

SOPPA requires covered information requests to be fulfilled within 45 days of receiving a completed request. The District SOPPA Representative will coordinate a response with the operator. The school will then provide the operator’s response to you.

SOPPA allows you to request that modifications be made to your student’s covered information. Request corrections or deletions of covered information from your student’s school by using a SOPPA Request Correction Form. After you submit the form, the school will share it with the District SOPPA Representative, who will review it to determine if the covered information is also a student record. In some cases, the representative may refer you to challenging student records as dictated by the Board’s Policy on Parent and Student Rights of Access to and Confidentiality of Student Records.

If the covered information is not a student record, the District SOPPA Representative will coordinate a response with the operator. The school will then provide the operator’s response to you.

We require operators to delete or transfer covered information at the end of each term of the agreement or at the end of the school year, unless a student or parent consents to the maintenance of the covered information.  If you want an operator to maintain the covered information instead of deleting it, you may contact the District SOPPA representative for next steps.

In addition, operators are required to delete covered information within seven calendar days of receiving a request from the SOPPA District Representative.

Your student’s teacher should provide you with a list of authorized software that’s being used in the classroom along with any necessary notice or consent forms from the operator.  Please contact your student’s school to learn more about what software is being used in the classroom.